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What Is 4A0-107?

TL;DR
  • 4A0-107 is Nokia's Quality of Service written exam: 40 multiple-choice questions, 90 testing minutes, USD 125, delivered through Pearson VUE.
  • Passing it earns Service Routing Architect (SRA) credit but does not award the SRA by itself.
  • Scope follows five modules: Introduction to QoS, Traffic Classification, Queues and Policers, Hierarchical Bandwidth Allocation, and Marking and Remarking.
  • No mandatory prerequisites, no attempt limit, and no mandatory waiting period for written-exam retakes.

What 4A0-107 Actually Is

4A0-107 is the exam code for Nokia Quality of Service, a written certification exam from Nokia's Service Routing Certification (SRC) program. The program was built under the Alcatel-Lucent name, and Nokia inherited it, which is why you will still see both brands in forum threads and older study notes. The exam tests whether you understand how QoS works on Nokia service routing platforms: how traffic is classified, how it is queued and policed, how bandwidth is shared across a hierarchy, and how packets are marked and remarked as they cross network boundaries.

This is a vendor-specific, networking-specific exam. The acronym "4A0-107" refers to this Nokia exam only, so if you have seen the same code attached to another credential elsewhere, set that material aside. Everything on this page, and everything you should study for this exam, concerns Nokia QoS.

If you want the shorter definitional versions of this topic, our pages on the meaning of 4A0-107 and what 4A0-107 stands for cover the naming question quickly. This article goes further into what the exam contains and how it fits into a career path.

Where It Sits in the Nokia SRC Program

Nokia's SRC program is a ladder of certifications for service provider and enterprise IP/MPLS engineers. Individual written exams feed into larger credentials. 4A0-107 is one of the written exams that earns credit toward the Service Routing Architect (SRA) certification. It is also an accepted renewal option for NRS I, NRS II, and SRA holders who need to recertify.

Credit, not a credential: Passing 4A0-107 earns SRA credit, but passing it alone does not award the SRA. The SRA also involves other written requirements and a separate practical lab. Think of the exam as one building block, not a finish line.

That distinction matters when you are explaining your result to a manager or recruiter. "I passed Nokia QoS (4A0-107)" is accurate. "I am an SRA" is not, unless you have completed the remaining requirements. For the full picture of how credit accumulates, see our guide to the 4A0-107 certification.

Exam Format, Fee, and Delivery

The logistics are straightforward and worth knowing before you book:

Item4A0-107 Detail
IssuerNokia (formerly Alcatel-Lucent)
Exam titleNokia Quality of Service
DeliveryPearson VUE, proctored online or at a test center
FeeUSD 125
Questions40 multiple-choice, written, in English
Testing time90 minutes
Appointment length110 minutes, including a 20-minute introductory survey
PrerequisitesNone mandatory
RetakesNo mandatory waiting period or attempt limit for written exams

Two details trip people up. First, the 110-minute appointment is not 110 minutes of testing. The 20-minute introductory survey comes first, and the clock on your 90 minutes of actual questions starts afterward. Second, the fee is per sitting, so the retake policy affects your budget. Our certification cost breakdown walks through the arithmetic, and the exam dates and scheduling guide covers booking mechanics.

On the pass mark: no official passing percentage or pass-rate statistic was verified in the public sources Nokia provides. Our pages on the passing score and pass-rate data explain what is and is not known. The practical takeaway is to aim for comfortable mastery of the material rather than a target percentage.

The Five Preparation Modules

Nokia does not publish a weighted blueprint for this exam. Instead, the exam page points candidates to the objectives and modules of the Nokia Quality of Service course (course code 3FL30639AAAAZZZZA). That curriculum has five headings. They are unweighted, and they do not establish exhaustive exam coverage or an official domain count, so treat them as the authoritative map of what to prepare rather than a promise of exact question distribution.

Module 1: Introduction to QoS

The conceptual foundation. You need to understand why QoS exists and what problems it solves on a converged IP/MPLS network.

  • The vocabulary of QoS: bandwidth, latency, jitter, loss
  • Why different applications need different treatment
  • Where QoS mechanisms are applied along a packet's path

Module 2: Traffic Classification

How a router decides which treatment a packet gets. Classification is the entry point to everything downstream.

  • Matching traffic on header fields and existing markings
  • Mapping classified traffic into forwarding classes
  • How ingress classification feeds queueing decisions

Module 3: Queues and Policers

The heart of the exam for many candidates. This is where bandwidth, burst, and priority behavior become concrete.

  • How queues buffer and schedule traffic
  • Policing versus shaping behavior and when each applies
  • Rate parameters and how they interact under congestion

Module 4: Hierarchical Bandwidth Allocation

How bandwidth is divided across multiple levels, such as subscribers, services, and ports, rather than at a single queue.

  • Parent and child scheduling relationships
  • How capacity flows down through a hierarchy
  • Reasoning about what happens when a higher tier is oversubscribed

Module 5: Marking and Remarking

How packets carry QoS information across the network and how that information is rewritten at boundaries.

  • Writing markings on egress so downstream devices can classify correctly
  • Remarking at trust boundaries
  • Keeping treatment consistent from edge to core

For a deeper walk through each area, read our complete guide to the 4A0-107 content areas.

What the Questions Feel Like

All 40 questions are multiple-choice and written. There is no simulation or hands-on component in the exam itself. But "written" does not mean "recall only." QoS questions tend to reward candidates who can reason through behavior, such as predicting what happens to a packet given a classification rule, a queue configuration, and a congestion condition. Expect scenarios where you must trace a packet through several stages: classified into a class, placed in a queue, policed or scheduled, then marked on the way out.

That tracing skill is what separates people who memorized definitions from people who understand the system. Because the current course cases and labs use MD-CLI, Nokia's model-driven command-line interface, it helps to be comfortable reading MD-CLI-style configuration even though you will not be typing commands on the exam. Being able to look at a configuration snippet and say what it does is a recurring skill in this kind of certification.

Use the official practice document: Nokia links a public document titled "Practice Exam Questions for Nokia Quality of Service (4A0-107)" (copyright 2024, document code (June) CID202017). It is the most direct look at the question style the issuer itself provides. Work through it early, not as a last-week check, so you learn what kind of reasoning is expected. You can then supplement it with questions on our 4A0-107 practice test site.

Course, Lab, and Written Exam: Three Different Things

Candidates often blur three separate activities, and the confusion costs people time and money.

  • The preparation course: a four-day Nokia Quality of Service course. Optional. It teaches the material the exam draws on.
  • The written exam: 4A0-107 itself, 90 minutes, 40 multiple-choice questions. This is what the fee buys.
  • The SRA practical lab: a separate seven-hour hands-on lab that is part of the SRA path. It is not the written exam and is not part of 4A0-107.

There are no mandatory exam prerequisites. Course prerequisites exist, but they are preparation guidance for taking the training, not gates on sitting the exam. If you want the full eligibility picture, see the requirements guide, and for the training side specifically, our page on 4A0-107 training options.

Validity, Recertification, and the 2026/27 Program Update

SRC certifications are valid for three years, and recertification is available up to six months after expiry, before the certification is terminated. 4A0-107 is an accepted renewal option for NRS I, NRS II, and SRA. Note that these are credential-maintenance rules, not a separately established expiry on the exam credit itself, so avoid describing the exam score as "expiring in three years."

Nokia has also announced changes to the SRC program for 2026/27. Its September 8, 2026 update reduces the SRA written requirements from eight exams to five, and it retains 4A0-107. The practical lab is unchanged. In plain terms, QoS remains part of the SRA route even as the surrounding structure is streamlined. Because program rules change, confirm current requirements on Nokia's official SRC pages before committing to a plan.

Who Should Take It and Who Hires for It

The natural audience is engineers who design, deploy, or operate Nokia service routing networks, particularly in service provider environments where multiple customers and service types share infrastructure. QoS is where those networks make good on commercial promises: voice that stays clear, business VPN traffic that gets its guaranteed rate, and best-effort traffic that does not starve its neighbors.

Employers that value this credential are typically those running Nokia IP/MPLS gear: telecom carriers, large network operators, systems integrators, and managed-service providers that deploy and support Nokia platforms. Relevant roles include network engineer, network architect, and pre-sales or post-sales engineer for Nokia routing solutions. The credential signals that you understand the QoS layer specifically, which is often the hardest part of service design to get right.

We deliberately avoid quoting pay figures here, because credible, exam-specific salary data is thin. For a candid discussion, see our salary analysis, our overview of roles connected to 4A0-107, and the ROI discussion if you are weighing the investment.

Sequencing Your Preparation Around the Modules

With no official weighting, the most defensible approach is to cover all five modules and invest extra where the material is conceptually densest. Queues and policers, and hierarchical bandwidth allocation, are usually where candidates need the most repetition, because they require you to reason about numbers and behavior under congestion. A sensible ordering follows the packet's journey.

Week 1

Foundations and Classification

  • Work through Introduction to QoS and Traffic Classification
  • Practice mapping traffic to forwarding classes until it is automatic
Week 2

Queues and Policers

  • Study queue behavior and policing rate parameters
  • Trace sample packets through congestion scenarios
Week 3

Hierarchy, Marking, and Review

  • Cover hierarchical bandwidth allocation and marking/remarking
  • Take the Nokia practice document under timed conditions

The reasoning behind this order is that classification feeds queueing, queueing feeds the hierarchy, and marking is the final step, so each module builds on the last. Adjust the pacing to your experience. Someone who configures Nokia QoS daily may compress this considerably, while someone new to the platform should stretch it. For a fuller plan, see the 4A0-107 study guide, and keep the one-page cheat sheet handy for last-minute review. If you are unsure how much effort to budget, our piece on how hard the exam is sets expectations honestly.

Key Takeaway

Since retakes carry no mandatory wait or attempt limit, the real cost of a failed attempt is the USD 125 fee and your time, not a lockout. Even so, prepare to pass the first time by practicing packet-tracing questions across all five modules, then confirm readiness with timed questions on the practice test platform.

Frequently Asked Questions

What is 4A0-107?

It is the exam code for Nokia Quality of Service, a written certification exam from Nokia (formerly Alcatel-Lucent) in the Service Routing Certification program. It covers how QoS is implemented on Nokia service routing platforms.

How many questions are on the exam and how long do I have?

There are 40 multiple-choice questions in English with 90 minutes of testing time. The total appointment is 110 minutes because it includes a 20-minute introductory survey.

Does passing 4A0-107 make me a Service Routing Architect?

No. It earns credit toward the SRA, but passing it alone does not award the certification. The SRA also requires other written exams and a separate seven-hour practical lab.

Are there prerequisites to sit the exam?

There are no mandatory exam prerequisites. The optional preparation course has its own suggested prerequisites, but those are preparation guidance rather than requirements for taking the written exam.

What happens if I fail?

Written-exam retakes have no mandatory waiting period and no attempt limit. You pay the exam fee again for each sitting, so it is worth preparing thoroughly rather than relying on repeat attempts.

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